The report, which was tabled to parliament on the 13th September 2017, includes 38 recommendations that David Tune suggests will collectively build on reform progress to date, with the key recommendations including:
- Give older people in residential care ownership of their packages so they can choose the best provider and transfer to another if they are not happy with their care
- Increase access to home care packages, especially higher-level packages
- Improve the capacity and user friendliness of the My Aged Care website, contact centre and assessment services including the publishing of comparable home service prices on My Aged Care
- Improve the sustainability of aged care to meet demand in the future
- Provide consumer support services such as ‘System Navigators’ and ‘Outreach Services’ to help people connect to the aged care they need
Following the release of the review, the Minister says he is pleased to be announcing the 6,000 extra high need home care packages (Level 3 and 4) and a $20 million My Aged Care revamp following the review.
“The rollout of the 6,000 extra packages starts immediately and will continue right through this financial year because providing more support to the people who need it most is paramount.”