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What kind of student support is available?

To help you achieve your goals, expert teacher support is on hand. Upon enrolment, you will receive details of your allocated trainer, including their mobile phone number and email address. If you are choosing to study via classroom based learning, you will see your trainer regularly.

We encourage you to contact your trainer with any questions you have about your course and the office is available from Monday to Friday 9am to 5pm throughout the year. We try to respond to all emails within 24 hours during the work week. If you feel like you need additional support, we also have a student success program where your student success coach is available on appointment for one-on-one or group tutoring sessions.

Equinox Training is not a Registered Training Organisation. How can I be sure that my course is nationally accredited?

Equinox Training partners with a number of  Registered Training Organisations, who have ensured that we maintain the same standards and meet the same requirements that are required of registered training organisations.

For more information about our partnerships, check out our ‘About Us’ page for links to the Registered Training Providers page

I’m a school leaver/I have no qualifications. Am I eligible to study with Equinox Training?

Our courses are designed to suit everyone including school leavers and mature age students. Some of our courses do have formal pre-requisites which will be discussed upon enquiry. A base level of language, literacy and numeracy (LLN) is required. Students who have been identified as needing to refresh their LLN skills are encouraged to discuss the course’s suitability and support services available with Equinox Training.

I’m over 45 and am thinking about switching careers. Can I enrol?

Of course! With the growing ageing population, we would say you are wise to want to get into the aged care industry! Completing a qualification with Equinox Training will improve your work opportunities and career options. Head to our CHC33015 Certificate III in Individual Support course page for more information!

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