CHC32015 Certificate III in Community Services

Get started in a career in community services with the CHC33015 Certificate III in Community Services with Equinox Training.

This entry level qualification is for anyone who wants to work in the community services industry.

Qualified professional carer workers who work across jobs in health, mental health, aged care and disability care are in high demand, with the industry set to lead Queensland’s employment growth into 2018. Around 50,000 new Queensland jobs are forecast to be generated in the healthcare and social assistance industry over the next 12 – 24 months.

This course is suited to those who want a career change, are re-entering the workforce or want to kick off a meaningful and rewarding career with excellent employment prospects.

Course Delivery

Classroom – Face-to-Face

Join a group of other students dedicated to learning about the industry and share life experiences and motivations. Out trainers are experienced and most of all devoted to the industry where they have dedicated their careers


We understand that people live busy lives. This is why, we have developed our Flex-Learn Program. You will have the benefit of working at your own time, with all the resources you will need, including access to a trainer, online webinars and Q and A sessions, as well as the ability to attend a face-to-face tutorial

Course Duration

We deliver the classroom-based Certificate III in Community Services over 12 weeks.

The Flex-Learn program has a duration of between 6-12 months

 Career Outcomes

Professional Care Worker

The role of a Professional Care Worker has a variety of names, such as: Support Worker, Personal Care Worker, Community Care Worker, Mental Health Worker, Youth Officer, to name a few, but the one thing they all have in common is their duties and responsibilities are alike.

Working as a Professional Care Worker, you would be expected to:

  • Promote the person’s independence
  • Treat people with respect and dignity
  • Support people with domestic tasks
  • Assist people with their activities of daily living, and/or social support

This qualification is also a very goo introductory qualification for people looking to move into further training, such as: Certificate IV in Youth Work or Certificate IV in Mental Health

Areas of Employment

You might work in:

Hospitals helping with education to patients for the purpose of improving their; lifestyle choices, diet, and exercise tolerance

Residential Aged Care Facilities providing competent personal care assistance under the direction of a Clinical Care Team

In-home Aged Care providing and delivering individual and personalised care and resources to clients, so that they may continue to live in their homes

Disability Services providing the best possible services and support to enhance the lives of people with disabilities and their families

Mental Health Services providing recovery-oriented support to clients including in relation to social supports, links to mental health treatment, housing and employment services and a quality lifestyle in the community


About the Qualification

This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.

At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community

This qualification requires the successful completion of 12 units of competency:

  • 5 core units
  • 7 elective units, consisting of:
  • at least 5 units from the electives listed below
  • up to 2 units from the electives listed below, any endorsed Training Packages or accredited courses – these units must be relevant to the work outcome

All electives chosen must contribute to a valid, industry-supported vocational outcome.

CHCCCS016 Respond to client needs
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTWHS002 Follow safe work practices for direct client care
HLTWHS006 Manage personal stressors in the work environment
CHCLEG001 Work legally and ethically
HLTAAP001 Recognise healthy body systems
HLTAID003 Provide First Aid
CHCCCS015 Provide individual support
CHCPRP001 Develop and maintain collaborative partnerships
CHCDIS002 Provide person centred behaviour support
CHCADV001 Facilitate the interests and rights of clients


Please contact us to discuss course costs.

Our courses are affordable and we have flexible payment options.

Entry Requirements

There are no academic entry requirements for this course. Successful applicants will need to:

  • Achieve a level of language, literacy and numeracy appropriate for a Certificate III course
  • Be able to handle physical aspects of the role
  • Be emotionally equipped to handle the role
  • Have a passion supporting people in the community

Student Support

We want our students to succeed and go on to really enjoy the work they do in the industry they love, so we have put together a Student Support Program to assist in that journey.

We can provide phone support – Students can organise personal tutorial sessions over the phone. This support is flexible to the needs of the students. It can be an opportunity to seek feedback on assessment prior to submission or seek assistance with assessments.

Resume preparation – Prior to placement or completion of the course, students may access tools and resources to have a personal Resume created that is tailored towards individual support work and includes recent studies and placement experience.  Resume development is achieved through face-to-face or over the phone one-on-one sessions.

Interview skills – An interview/coaching workshop is in-built into the course.  This workshop provides advice and assistance to students on what to expect during job interviews.

Ongoing Support – Your journey with Equinox Training does not end once you finish your course.  We may be able to provide you with customised employment support, by marketing high achievers to employers who are actively recruiting.

Benefits and Inclusions

  • Commencement study pack
  • Access to qualified and industry current trainers and assessors
  • Work delivery for existing workers within the industry
  • All course materials, tuition, and support services are included in the total course cost
  • Post-completion job-search assistance (conditions apply)

Equinox Training is approved to deliver these nationally recognised training programs on behalf of The Learning Collaborative (Registered Training Organisation 32350)  (CHC32015, CHC33015, CHC43015, BSB30115)