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CHC33015 Certificate III in Individual Support

Qualified professional care workers who work across jobs in health, aged care and disability care are in high demand, with the industry set to lead Queensland’s employment growth into 2019. Around 50,000 new Queensland jobs are forecast to be generated in the healthcare and individual support industry over the next 12 – 24 months.

This course is suited to those who want a career change, are re-entering the workforce or want to kick off a meaningful and rewarding career with excellent employment prospects.

This qualification reflects the role of care workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

Become a Professional Care Worker

The role of a Professional Care Worker has a variety of names, such as: Support Worker, Personal Care Worker, Community Care Worker, Assistant in Nursing, to name a few, but the one thing they all have in common is their duties and responsibilities are alike.

Working as a Professional Care Worker, you would be expected to:

  • Promote the person’s independence
  • Treat people with respect and dignity
  • Support people with domestic tasks
  • Assist people with their personal care needs, this can include: grooming, eating, personal hygiene needs, showering and bathing
aged care industry facts

Entry Requirements

There are no academic entry requirements for this course. Successful applicants will need to:

  • Achieve a level of language, literacy and numeracy appropriate for a Certificate III course
  • Be able to handle physical aspects of the role
  • Be emotionally equipped to handle the role
  • Have a passion for caring for the elderly


Please contact us to discuss course costs.

Our courses are affordable and we have flexible payment options.

Benefits and Inclusions

  • Commencement study pack
  • Access to qualified and industry current trainers and assessors
  • Work placement at one of our dedicated industry partners
  • Full simulation practice sessions to prepare you for placement
  • Equinox Training polo-shirt
  • Work delivery for existing workers within the industry
  • All course materials, tuition, work placement and support services are included in the total course cost
  • Post-completion job-search assistance (conditions apply)
  • Course Structure

    We deliver the classroom-based Certificate III in Individual Support over 14 weeks, 2 days or evenings per week, with 120 hours (3 weeks) work placement included.

    Our Blended Learning is scheduled over 6 months, however, work and life happen, so you are able to complete within a 12 month time frame.

    As a Blended Learner you will be required to attend a minimum of 4 practical workshops during that time so we can assess your practical skills prior to work placement.

    As part of this training, you will be required to complete 13 units of competency:

    • 7 core units
    • 6 elective units
  • Course Content

    Communicate and work in health or community services


    Work legally and ethically


    Recognise healthy body systems


    Support relationships with carers and families


    Work with diverse people


    Provide individualised support


    Provide loss and grief support


    Deliver care services using a palliative approach


    Follow safe work practices for direct client care


    Meet personal support needs


    Support independence and well being


    Facilitate the empowerment of older people


    Provide support to people living with dementia

    -click on the course code to visit www.training.gov.au to learn more about the units of competency you will complete

  • Employment Outcomes

    You might work in:

    Hospitals providing assistance with education to patients for the purpose of improving their; lifestyle choices, diet, and exercise tolerance

    Residential Aged Care Facilities providing competent personal care assistance under the direction of a Clinical Care Team

    In-home Aged Care providing and delivering individual and personalised care and resources to clients, so that they may continue to live in their homes

    Disability Services providing the best possible services and support to enhance the lives of people with disabilities and their families

    Mental Health Services providing recovery oriented support to clients including in relation to social supports, links to mental health treatment, housing and employment services and a quality lifestyle in the community

Student Support

We want our students to succeed and go on to really enjoy the work they do in the industry they love, so we have put together a Student Support Program to assist in that journey.

We can provide phone support – Students can organise personal tutorial sessions over the phone. This support is flexible to the needs of the students. It can be an opportunity to seek feedback on assessment prior to submission or seek assistance with assessments.

Resume preparation – Prior to placement or completion of the course, students may access tools and resources to have a personal Resume created that is tailored towards individual support work and includes recent studies and placement experience.  Resume development is achieved through face-to-face or over the phone one-on-one sessions.

Interview skills – An interview/coaching workshop is in-built into the course.  This workshop provides advice and assistance to students on what to expect during job interviews.

Ongoing Support – Your journey with Equinox Training does not end once you finish your course.  We may be able to provide you with customised employment support, by marketing high achievers to employers who are actively recruiting.

Our Next Available Classes


12dec5:00 pm9:00 pmCertificate III in Individual Support - EVENING CLASSClick here to access our online enrolment formCourses:CHC33015


22jan9:00 am3:00 pmCertificate III in Individual Support - DAY CLASSClick here to access our online enrolment formCourses:CHC33015


26feb5:00 pm9:00 pmCertificate III in Individual Support - EVENING CLASSClick here to access our online enrolment formCourses:CHC33015


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