business course hand

BSB30115 Certificate III in Business

Become an asset to any workplace and gain skills to provide exceptional customer service, work effectively with diversity, write business documents and use a range of computer software.

The Certificate 3 in Business reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Course Delivery

Classroom or Blended Learning

Whether you prefer to work within a group setting, learning from one of our awesome trainers, or you are at your best-self working on your own, we can deliver this course in a classroom or through a combination of classroom and external delivery, all whilst still maintaining a quality training product.

Course Duration

Our Blended Learning is scheduled over 6 months, however, work and life happen, so you are able to complete within a 12-month time frame.

Career Outcomes

On successful completion of the Certificate III in Business there are a wide variety of roles available.

  • Customer Service Officer
  • Data Entry Operator
  • General Clerk
  • Payroll Officer
  • Receptionist
  • Word Processing Operator

This course requires the successful completion of 12 units of competency. For our face-to-face workshops, we have chosen the elective units that we know are most beneficial and relevant to the majority of our students. These are the ones listed below.

Entry Requirements

There are no academic entry requirements for this course. Successful applicants will need to:

  • Achieve a level of language, literacy and numeracy appropriate for a Certificate III course

The BSB30115 Certificate III in Business has 1 core unit plus 11 elective units of which:

  • 7 elective units must be selected from the elective units below
  • 4 elective units may be selected from the elective units below, or any currently endorsed Training Package or accredited course at the same qualification level
  • if not listed below, 2 of the 4 elective units may be selected from either a Certificate I or a Certificate III qualification.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

BSBWHS302 Apply knowledge of WHS legislation in the workplace
BSBADM311 Maintain business resources
BSBCUS301 Deliver and monitor a service to customers
BSBDIV301 Work effectively with diversity
BSBINM301 Organise workplace information
BSBINN301 Promote innovation in a team environment
BSBWOR301 Organise personal work priorities and development
BSBPRO301 Recommend products and services
BSBADM307 Organise schedules
BSBCMM301 Process customer complaints
BSBPUR301 Purchase goods and services
BSBWOR201 Manage personal stress in the workplace


Please contact us to discuss course costs.

Our courses are affordable, and we have flexible payment options.

Benefits and Inclusions

  • Commencement study pack
  • Access to qualified and industry current trainers and assessors
  • Work delivery for existing workers within the industry
  • All course materials, tuition, work placement and support services are included in the total course cost
  • Post-completion job-search assistance (conditions apply)

Student Support

We want our students to succeed and go on to really enjoy the work they do in the industry they love, so we have put together a Student Support Program to assist in that journey.

We can provide phone support – Students can organise personal tutorial sessions over the phone. This support is flexible to the needs of the students. It can be an opportunity to seek feedback on assessment prior to submission or seek assistance with assessments.

Resume preparation – Prior to placement or completion of the course, students may access tools and resources to have a personal Resume created that is tailored towards individual support work and includes recent studies and placement experience.  Resume development is achieved through face-to-face or over the phone one-on-one sessions.

Interview skills – An interview/coaching workshop is in-built into the course.  This workshop provides advice and assistance to students on what to expect during job interviews.

Ongoing Support – Your journey with Equinox Training does not end once you finish your course.  We may be able to provide you with customised employment support, by marketing high achievers to employers who are actively recruiting.

Equinox Training is approved to deliver these nationally recognised training programs on behalf of The Learning Collaborative (Registered Training Organisation 32350)  (CHC32015, CHC33015, CHC43015, BSB30115)